Нам требуется

Junior Technician Product Support (м/ж)

Город: Frankfurt am Main, Германия

Tasks

  • ROM verification check and paperwork preparation for all Nintendo of Europe Lotcheck and 3rd Party submissions
  • Resolving submission issues by providing technical support and troubleshooting assistance to customers
  • Keeping all Lotcheck check tools and submission requirements up-to-date by constantly monitoring support portals like NDP, Redmine, Jira etc.
  • Data transmission between Nintendo Japan, Nintendo Australia, Nintendo of Europe and its subsidiaries as well as external business partners
  • Software- and paperwork preparation for age rating agencies
  • Fair and event support with development hard- and software including Europe-wide event travelling
  • Preparation and distribution of 1st/2nd party and 3rd party preproduction development hard- and software for Nintendo of Europe, its subsidiaries and distributors as well as external business partners

Requirements

  • Degree in Computer Sciences or comparable qualification
  • Excellent computer skills and profound network knowledge
  • Very good written and spoken English language skills; Japanese or another European language skill would be a plus
  • Demonstrated experience in communication and customer service skills
  • Working with the utmost care and ability to work independently, as well as problem solving and consistent decision making skills
  • Readiness for frequent travelling especially during event peak seasons and on weekend/bank holidays
  • High level of team spirit, reliability, willingness and ability to work with deadlines

Вакансия вам подходит? Тогда мы ждем ваше резюме. Пожалуйста, не забудьте указать дату, когда вы можете приступить к работе, и ожидаемую зарплату.

Level up!

Благодаря нашим продуктам Nintendo Switch и Nintendo 3DS мы входим в число ведущих разработчиков видеоигр и производителей консолей в сфере интерактивных развлечений. Мы хотим, чтобы наша продукция нашла свой путь к каждому игроку, вне зависимости от возраста, пола и игрового опыта. Сильная, мотивированная команда, новые идеи, творческий подход к разработке игр и внедрению игровых идей в сочетании с тщательно продуманной стратегией маркетинга позволяют нам постоянно удивлять вас новаторскими продуктами.